Chronic illness treatment; some examples for chronic illnesses which we manage is hypertension, diabetes, hypercholestermia, COPD and asthma.
Organising your management plan and team care plan.
Skin Cancer Check/Skin cancer surgery (with regular check and keeping a photo of your skin lesions so we are able to follow up regularly and notice any early changes)
Immunisations (children and adults and children health assessment)
Cosmetics and anti-aging treatment (anti aging treatment ,wrinkle treatment that includes filler and botulin toxins)
Pre-employment medical examination and driving license medical examination.
Pathology collection centre
Pre-employment Medicals and Driving Licence Medicals
These are not covered by Medicare and will be charged at the current Practice rates. Please ask for details.
Surgery and Dressings
There might be a cost involved for consumables used during these types of procedures.
Please ask the Doctor or Nurse prior to any procedure if any out of pocket expenses will be incurred .
The Skin Cancer Clinic
Whitford City Family Practice has a state of the art skin cancer/mole mapping machine. This machine enables us to keep an accurate photographic comparison from check-up to check-up and see if any changes are taking place. On most days we have dedicated times for skin cancer removal and undertake the surgery right here at our premises. All our doctors have done extensive studies in skin cancer surgery.
Non-Surgical Advanced Skin and Anti-Aging Treatments
All our treatments are performed by or directly monitored by your treating doctor.
Chemical skin peeling promotes healthy changes in your skin and helps to reduce the visible signs of ageing.
Botulinum toxin fillers
As we age, wrinkles become more noticeable. These injections work on supporting muscles and plump up the skin, and this flattens the appearance of wrinkles.
Many aging and anti wrinkle treatments are available so come and see our doctors to discuss the treatment type and options that will suit your skin.
Contact our Practice Manager on Tel: 08 9404 4400
Our Practice Nurses are available for immunisations, dressing, care plans and other general non specific medical advice. Tel: 08 9404 4400
Whitford City Family Practice is a Bulk Billing Practice available for all patients who hold a valid Medicare card.
If you do not hold a current Medicare card, the consultation fee will be:
Monday to Saturday $62.00
Management of Personal Health Information
Whitford City Family Practice has strict guidelines on confidentiality, patient consent, consent for a 3rd party to obtain information, transferring of health information and access and security of personal health information. The Practice adheres to the National Privacy Principles Act and the Health Records and Information Act.
Your Doctor or the Practice Nurse will attempt to contact you immediately via contact details supplied. If our attempts at contact are unsuccessful, a letter will be forwarded to your address to contact us urgently for an appointment. Please ensure your contact details are up to date.
NON URGENT RESULTS
Our Practice Nurse will contact you via telephone to advise that you need to make an appointment to see your Doctor. If our attempts to contact you are unsuccessful, a letter will be forwarded to your address to contact us for an appointment. Please ensure your contact details are up to date.
If your results are NORMAL we will Not contact you. You are welcome to phone us to check if your results have been returned to us, but you will have to make an appointment to discuss these results.
We will not give out any results over the telephone due to confidentiality laws.
Patients are contacted for recalls and reminders. If our attempts at contact are unsuccessful a letter will be forwarded to your address to contact us for an appointment. Please ensure your contact details are up to date.
Confidential information is not included in these letters. All personal information is stored on a program specific, encrypted computer data base.
Whitford City Family Practice is committed to supporting the Doctors, Nurses and Administration staff to participate in on-going education.
DID NOT ATTEND (DNA) AND CANCELLATION POLICY
Due to the high demand for bulk billing appointments and the high number of non-attendances and cancellations for GP appointments, we will charge a fee of $40 per consultation or if a double consult a fee of $80, that is not attended or not cancelled within 4 hours of the appointment time.
If this account is not paid, a letter of suspension of services and the outstanding account will be issued. This letter will see your access to all services suspended until accounts are paid. There may also be the possibility of permanent suspension from the practice at the Doctors’ discretion for repeat offenders.
We have many wasted appointments every day and by introducing this policy we hope patients will consider cancelling their appointments so that others may access them if required.
If you have any concerns please speak Reception staff.
Please ring 08 9404 4400 for an appointment.
If you need more time with the doctor, please tell the receptionist when you make your booking. Urgent medical problems will always be dealt with promptly.
All emails are stored on a program specific encrypted computer data base system. Any emails or phone calls addressed to clinical staff will be forwarded to the appropriate physician and returned with a phone call.
For after hours medical attention, please contact the following or alternatively seek the nearest Hospital Emergency Department:
Armadale Hospital After-Hours GP, 3056 Albany Highway, Armadale WA 6112, Phone: 9391 2285 Or Dial-A-Doctor bulk-billed locum service on 1300 030 030 for home visits.
For after hours emergency medical attention, please contact EMERGENCY 000 or alternatively seek the nearest Hospital Emergency Department:
When the surgery is closed you can attend Joondalup Hospital Tel: (08) 9400 9400
Your feedback is important to us and Patient Feedback forms are available at reception. Alternatively forward your comments to:
◦Exercise programmes for chronic disease management
We are “dedicated to getting you better”
I graduated from Curtin in 2005. Since then I have gained experience working in both public and private sector of Physiotherapy. I have extensive experience in dry needling, sports injury management and rehabilitation.
I have worked with various sports teams (Swan District Football club, Warrick Football Club, Swan Athletic Football club) and enjoy getting people back doing the activity and fitness they enjoy particularly after injury. In your appointment I run through a thorough assessment and assess any biomechanical issues that may need correcting with exercises and orthotics. I have experience running clinical pilates which I have run weekly for the past 6 years. Often with sitting people get very stiff and pilates is a great form of exercise to improve flexibility and reduce muscle tension.
Linda Parsons: (Practice Manager)
Linda was Born in the UK and moved to Canada where she began her career in Practice Management.
Linda then moved to Australia in 1986 and co-managed a Practice in in Karratha for 3 years.
Finally moving to Perth in 1989, managing practices varying in numbers of staff and Doctors.
WA Manager of the year for Mayne Health 2004.
Megan: (Practice Nurse)
Megan has been nursing for 17 years and did her training in New Zealand. She has worked in all the major hospitals throughout Perth and for the last 5 years in General Practice. Megan has 2 children a dog a cat and enjoys walking, reading, music and car racing.