Mundijong Family Practice - Jupiter Health and Medical Services Pty LTD

Mundijong Family Practice - Jupiter Health and Medical Services Pty LTD

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40 Paterson St

Mundijong WA 6123

Tel: 08 9525 5600
Fax: 08 9526 0495




Clinic Hours
Mundijong Family Practice Hours:
Call the practice to arrange an appointment or book online:
Open 7 Days a week
Monday - Friday 8am- 6pm
Saturday & Sunday 9am-2pm

Tel: 08 9525 5600





Medical services we offer

Women's Health

It is good to be you, It is good to be a woman, it is even better to be a woman looked after at Mundijong Family Practice.

Other services that we can help you with include:
Skin care
Contraception consults
Implanon and Mirena insertion/removal
Antenatal and postnatal care
Menopause
Weak pelvic floor and more

All the above is a bulk billing service, except for Mirena insertion may have an extra cost.

Men Health

It is good to be you , it is good to be a Man, it is even better to be a Man looked after at Mundijong Family Practice, we pride ourselves at Mundijong Family Practice by doing a thorough men’s health check.
Including:
Skin Care
Skin Cancer Check
General Well Being
Prostate Check
Treating And Managing Any Sexual, Psychological And Physical Problems

With our group of multicultural doctors, it will be easy to understand your own culture and make it easy to communicate and with our extended hours and the 7 days a week, it makes the access to our doctors even more convenient.

Skin Cancer check and treatment
We pride our service on offering a thorough skin check and do some of the complicated skin cancer surgery required at Mundijong Family Practice.

Child health and check
We are known to be one of the most kids friendly practice, we are proud to keep offering the same service of a thorough health check, keeping record of your child’s weight and height to share those moments seeing your kids growing and to discover if any health issues will come to surface early, we enjoy watching the community growing and that’s brings a smile on our face.
We now also offer a walk in clinic anytime of the opening hours for sick children.

Immunisation
We have highly trained child friendly nurses available 5 days a week for your child’s required immunisations.

Chronic disease management
Chronic disease definition does vary, but our definition of chronic disease is any health complaint that may bother you for a long time and you can’t find a solution for it. If this sounds like your situation then go no further than Mundijong Family Practice  we offer a comprehensive history taking, investigation ordering, understanding and a feeling of what you are passing through and to work toward a better quality of life by managing your condition/s.

Allergy and Asthma
Autumn ,spring, winter or all year long your allergy and asthma can fluctuate and here at Mundijong Family Practice we understand your needs and we are here to help and will provide you with a written plan to sort it out so you can take it at home, school or work.

Aged care
With population age has been growing, we understand that looking after the elderly people is a must, with understanding how delicate their physical and mental state is, we offer the help with disabled access, instant INR, no out of pocket cost for anything including driving license assessment and minor surgeries, and comprehensive annual health check, and we have just introduced over 65 year old dementia health assessment.
Acute critical care and minor injuries. With our flexibility and wide range of opening hours we are sure to have one of our doctors to tend you as soon as possible.

Allied Health
As we believe in how allied health can complement our service ,we pride ourselves on having a physiotherapist, dietician and psychologist on board and podiatry to join soon. All the allied health professionals bulk bill their patients under the team care plan participation of the GP mental health care plan.

Pathology collection centre
Western diagnostic Pathology supply a superb bulk billing service for all Medicare rebatable test items in our practice



Information

OUR PRACTICE
Our friendly administration team consists of:  Practice Manager Miss Denika Quigley.
p.manager@mundijongfamilypractice.com.au

Our Practice Nurse is Mrs Angelica McGregor.
nurse@mundijongfamilypractice.com.au
Angelica available for immunisations, dressing, care plans and other general non specific medial advice.

Management of Personal Health Information
The practice has strict guidelines on confidentiality, patient consent, consent for a 3rd party to obtain information, transferring of health information and access and security of personal health information.  It adheres to the The National Privacy Principles Act and the Health Records and Information Act.

URGENT RESULTS
Your Doctor or the Practice Nurse will attempt to contact you immediately via contact details supplied. If our attempts at contact are unsuccessful, a letter will be forwarded to your address to contact us urgently for an appointment.

NON URGENT RESULTS
The Nurse will contact you via phone to advise that you need to make an appointment to see your Doctor. If our attempts to contact you are unsuccessful, a letter will be forwarded to your address to contact us for an appointment.

If your results are NORMAL we will Not contact you. You are welcome to phone us to check if your results have been returned to us, but you will have to make an appointment to discuss these results.
At no time are results provided to you over the phone due to confidentiality laws.

Patients are contacted for recalls and reminders. If our attempts at contact are unsuccessful a letter will be forwarded to your address to contact us for an appointment.

Confidential information is not included in these letters). All personal information is stored on a program specific, encrypted computer data base

CONTINUOUS EDUCATION
The practice is committed to supporting the doctors, nurses and administration staff to participate in on-going education.

DID NOT ATTEND (DNA) AND CANCELLATION POLICY
Due to the high demand for bulk billing appointments and the high number of non-attendances and cancellations for GP appointments, we will charge a fee of $40 per consultation or if a double consult a fee of $80, that is not attended or not cancelled within 4 hours of the appointment time.
If this account is not paid, a letter of suspension of services and the outstanding account will be issued. This letter will see your access to all services suspended until accounts are paid. There may also be the possibility of permanent suspension from the practice at the Doctors’ discretion for repeat offenders.

We have many wasted appointments every day and by introducing this policy we hope patients will consider cancelling their appointments so that others may access them if required.

If you have any concerns please speak Reception staff.

APPOINTMENTS
Please ring 08 9525 5600 for an appointment.
If you need more time with the doctor, please tell the receptionist when you make your booking. Urgent medical problems will always be dealt with promptly.


TELEPHONE AND ELECTRONIC COMMUNICATION
Electronic Communication is available via email at reception@mundijongfamilypractice.com.au All personal email is stored on a program specific encrypted computer data base system. Any emails or phone calls addressed to clinical staff will be forwarded to the appropriate physician and returned with a phone call.

For after hours medical attention, please contact the following or alternatively seek the nearest Hospital Emergency Department:
Armadale Hospital After-Hours GP, 3056 Albany Highway, Armadale WA 6112, Phone: 9391 2285 Or Dial-A-Doctor bulk-billed locum service on 1300 030 030 for home visits.


Patient Feedback
Your feedback is important to us and Patient Feedback forms are available at reception. Alternatively forward your comments to:
Email: reception@mundijongfamilypractice.com.au

If for any reason you are not satisfied with the service you have received and do not wish to discuss this with us, the following information is for the state health complaint agency:

The Health and Disability Services Complaints Office (HaDSCO)
GPO Box B61
Perth WA 6838
Phone: (08) 9323 0600
Fax: (08) 9221 3675
Country Free Call: 1800 813 583

Staff at Mundijong Family Practice
Dr. Michael Gendy: MBBch, FRACGP
Dr Gendy is a General Practitioner from Egypt. He graduated in 2002 and immigrated to Australia in 2008. He is a family man with a lovely wife and two young children. He is a keen soccer player and enjoys music and dancing. He has done extensive studies in skin cancer and cosmetics.
Dr Michael Arkinson MB BCh BAO, MRCGP, FRACGP
Dr Arkinson was born and raised in Northern Ireland.  He trained in Queen’s University, Belfast, graduating with Bachelor in Medicine, Surgery and Obstetrics in 2008, before moving to Newcastle-upon-Tyne, England in 2010 where he undertook his GP training, gaining his Membership of the Royal College of General Practitioners (MRCGP) in 2013.  He then moved back to Northern Ireland in August 2013 to work as a General Practitioner.  Dr Arkinson is now moving to Western Australia with his with his wife and daughter, whom he loves spending time with.  His interests include Mental Health, Family Medicine, Women’s and Men’s Health, and Sexual Health.  Outside of work he enjoys, socialising with family and friends, cooking, travelling, and supporting his County Gaelic Team Tyrone.


Dr Shiva Sethuraman MBBS, MRCS, MRCGP, FRACGP
Dr Shiva graduated from Manipal University, India and underwent post graduate training in Orthopaedics. Further to this he moved to United Kingdom and he did training in Surgery, Orthopaedics and General Practice. He is a current Member of Royal College of GP in London. He migrated to Australia in 2014 with his wife and two sons. He has done training in Skin cancer from Brisbane University. He has special interest in musculoskeletal and skin cancer.

Dr.Hemagireswari Chaparala
Dr. Chaparala qualified from UK as a GP. Dr. Chaparala married with two young children.
Her special Interest is in Womens Health.


Dr Maithili Mariappan: MBChB
Dr Mai has special interests in family medicine and women's health.


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