Landsdale Medical Centre - Jupiter Health and Medical Services Pty LTD

Landsdale Medical Centre - Jupiter Health and Medical Services Pty LTD

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CHOOSE A PRACTICE




21B The Broadview

Landsdale WA 6065

Tel: 08 9302 5600
Fax: 08 9302 5511




Clinic Hours

Monday:  7am – 11pm
Tuesday:  7am – 11pm
Wednesday:  7am – 11pm   
Thursday:  7am – 11pm
Friday:  7am – 11pm  
Saturday: 9am - 8pm
Sunday: 9am - 8pm

Tel: 08 9302 5600




Medical services we offer

  • Check-ups
  • Family planning
  • Pap smears
  • Pregnancy tests
  • Antenatal care
  • ECG: heart check
  • Counseling
  • Immunization: children, adults
  • Blood tests
  • Minor surgery: stitching cuts, removing moles, skin cancers
  • Liquid nitrogen 'freezing' therapy for sunspots andwarts
  • Weight control
  • Nutrition advice
  • Sports medicine
  • Stop smoking assistance
  • Dermatoscopy
  • Occupational medicine
  • After Hours Walk in Clinic
  • Physiotherapist
  • Pyschologist
  • Podiatrist
  • Drug & Alcohol Screening
  • Botox
  • Skin Cancer Clinic & Mole Mapping WA
  • Vasectomies



Information

OUR PRACTICE
Our friendly Administration Team consists of:  Practice Manager - Amber and Receptionists - Aileen, Kay, Manisha, Allysha, Amy and Megan.
Our Practice Nurses are Donna, Toni and Lis, they are available for immunisations, dressing, care plans and other general non-specific medical advice.

Management of Personal Health Information
The practice has strict guidelines on confidentiality, patient consent, consent for a 3rd party to obtain information, transferring of health information and access and security of personal health information.  It adheres to the The National Privacy Principles Act and the Health Records and Information Act.

URGENT RESULTS
Your Doctor or the Practice Nurse will attempt to contact you immediately via contact details supplied. If our attempts at contact are unsuccessful, a letter will be forwarded to your address to contact us urgently for an appointment.

NON URGENT RESULTS
The Nurse will contact you via phone to advise that you need to make an appointment to see your Doctor. If our attempts to contact you are unsuccessful, a letter will be forwarded to your address to contact us for an appointment.

If your results are NORMAL we will Not contact you. You are welcome to phone us to check if your results have been returned to us, but you will have to make an appointment to discuss these results.
At no time are results provided to you over the phone due to confidentiality laws.

Patients are contacted for recalls and reminders. If our attempts at contact are unsuccessful a letter will be forwarded to your address to contact us for an appointment.

Confidential information is not included in these letters). All personal information is stored on a program specific, encrypted computer data base

CONTINUOUS EDUCATION
The practice is committed to supporting the doctors, nurses and administration staff to participate in on-going education.

DID NOT ATTEND (DNA) AND CANCELLATION POLICY
Due to the high demand for bulk billing appointments and the high number of non-attendances and cancellations for GP appointments, we will charge a fee of $40 per consultation or if a double consult a fee of $80, that is not attended or not cancelled within 4 hours of the appointment time.
If this account is not paid, a letter of suspension of services and the outstanding account will be issued. This letter will see your access to all services suspended until accounts are paid. There may also be the possibility of permanent suspension from the practice at the Doctors’ discretion for repeat offenders.

We have many wasted appointments every day and by introducing this policy we hope patients will consider cancelling their appointments so that others may access them if required.

If you have any concerns please speak Reception staff.

APPOINTMENTS
Please ring 9302 5600 for an appointment.
If you need more time with the doctor, please tell the receptionist when you make your booking. Urgent medical problems will always be dealt with promptly.

TELEPHONE CALLS
You can contact your doctor by ringing during surgery hours. Emergency calls will always be put straight through.

For after hours medical attention, please contact the following or alternatively seek the nearest Hospital Emergency Department:

When the surgery is closed, please ring the locum service on 9328 7111. Alternatively, you can attend the After Hours GP Clinic at Joondalup Hospital.

Patient Feedback

Your feedback is important to us and Patient Feedback forms are available at reception. Alternatively forward your comments to:

If for any reason you are not satisfied with the service you have received and do not wish to discuss this with us, the following information is for the state health complaint agency:

The Health and Disability Services Complaints Office (HaDSCO)
GPO Box B61
Perth WA 6838
Phone: (08) 9323 0600
Fax: (08) 9221 3675
Country Free Call: 1800 813 583


Staff at Landsdale Medical Centre

Dr.Matthew Smith BM,MRCGP,FRACGP

Practice Principal, VR GP


Dr Smith has a special interest is paediatrics and chronic illnesses.


Dr Dana Alexandrescu MBBCh, FRACGP


Dr Alexandrescu takes a special interest in family care.

Dr Mones Beshara MBBs, FRACGP


Dr Beshara works Monday to Friday. He has a special interest in family health care.


Dr. James Collett BM,MRCGP,FRACGP


Dr Collett has a special interest men health and chronic illnesses.


Dr Michael Gendy MMch, FRACGP


Dr Gendy works every second Tuesday afternoon. He has a special interest in skin cancer care and cosmetics.



Dr Viviane Ghaly MBBCh


Dr Ghaly has a special interest in family health care.



Dr. Paul Moein MD


Dr Moein has a special interest in paediatric care.



Dr Edward Soloman MBBs, FRACGP


Dr Soloman works on Tuesdays and some weekends. He has a special interest in pain management.


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