Jupiter Health Spearwood - Jupiter Health and Medical Services Pty LTD

Jupiter Health Spearwood - Jupiter Health and Medical Services Pty LTD

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Phoenix Shopping Centre,

254 Rockingham Road,

Spearwood WA 6163


Telephone: TBA
Fax number: TBA

reception@jupiterhealthspearwood.com.au



Clinic Hours
Jupiter Health Spearwood Practice Hours:
Call the practice to arrange an appointment or book online:
Weekdays 7am-7pm, Weekends 9am-2pm

Tel: TBA
Medical services we offer

Women’s Health
Pap smears,
Women’s Health Checks

Other services that we can help you with include:
• Skin care
• Contraception consults
• Antenatal and postnatal care
• Menopause
• Weak pelvic floor and more

All the above are bulk-billing services

Men’s Health

Including:
• Skin care
• Skin cancer checks and surgeries
• General wellbeing
• Prostate check
• Treating and managing any sexual, psychological and physical problems

Skin Cancer check and treatment
Our experienced doctors will be able to detect and remove skin cancers at the clinic.

Child health and check
We enjoy watching the community growing and that’s brings a smile to our faces.


Immunisation
We have highly trained, child friendly nurses available for your child’s required immunisations.

Chronic disease management
Chronic disease definitions do vary, but our definition of chronic disease is any health complaint that may bother you for a long time and you can’t find a solution for it. If this sounds like your situation then go no further than Jupiter Health Spearwood. We offer comprehensive history taking, investigation ordering, understanding and a feeling of what you are going through and to work toward a better quality of life by managing your condition/s.

Allergy and Asthma
Autumn, spring, winter or all year long your allergies and asthma can fluctuate and here at Jupiter Health Spearwood we understand your needs and we are here to help and will provide you with a written action plan so you can take it home, to school or work.

Aged care
With population age increasing, we understand that looking after the elderly people is a must. With understanding how delicate their physical and mental state is, we offer the help with disabled access, instant INR, no out of pocket cost for anything including driving license assessment and minor surgeries, and comprehensive annual health check, and we have just introduced over 65 year old dementia health assessment.
Acute critical care and minor injuries. With our flexibility and wide range of opening hours we are sure to have one of our doctors to tend you as soon as possible.

Pathology collection centre
Western Diagnostic supply a superb bulk-billing service for all Medicare rebatable test items in our practice.

Fees
At Jupiter Health Spearwood, we bulk-bill all patients who hold a valid Medicare card. If a procedure is not covered by Medicare you will be informed prior to your consultation. For all non-Medicare card holders, a list of our consultation fees is provided below:

Monday - Friday
Brief Consultation: $42.70
Standard Consultation: $62.00
Long Consultation: $96.00


Pre-employment Medicals and Driving Licence Medicals: These are not covered by Medicare and costs will occur.

Surgery and Dressings: There might be a cost involved for consumables used during these types of procedures.
Please ask the doctor or nurse prior to any procedure if any out of pocket expenses will be incurred.

Did Not Attend (DNA) and Cancellation Policy
Due to the high demand for bulk billing appointments and the high number of non-attendances and cancellations for GP appointments, we will charge a fee of $40 per single consultation or for double consult a fee of $80 for any appointment that is not attended or not cancelled within 4 hours of the appointment time.

If this account is not paid, a letter of suspension of services and the outstanding account will be issued. This letter will see your access to all services suspended until accounts are paid. There may also be the possibility of permanent suspension from the practice at the doctor’s discretion for repeat offenders.

We have many wasted appointments every day and by introducing this policy we hope patients will consider cancelling their appointments so that others may access them if required.

If you have any concerns please speak with our reception staff.



Information

Our friendly administration team consists of: Practice Manager Ms Denika Quigley

Please note that the email addresses are not monitored 24/7.
If you want to book an appointment, please either call the practice or book online.

Strictly no clinical information or results, or clinical advice will be given over email.



MANAGEMENT OF PERSONAL HEALTH INFORMATION
The practice has strict guidelines on confidentiality, patient consent, and consent for a 3rd party to obtain information, transferring of health information and access and security of personal health information.  It adheres to the National Privacy Principles Act and the Health Records and Information Act.


URGENT RESULTS
Your doctor or the practice nurse will attempt to contact you immediately via the contact details supplied. If our attempts at contact are unsuccessful, a letter will be forwarded to your address to contact us urgently for an appointment.


NON-URGENT RESULTS
Our nurse will contact you via phone to advise that you need to make a non-urgent appointment to see your doctor. If our attempts to contact you are unsuccessful, a letter will be forwarded to your address to contact us for a non-urgent appointment.

If your results are NORMAL we will NOT contact you. You are welcome to phone us to check if your results have been returned to us, but you will have to make an appointment to discuss these results.
At no time are results provided to you over the phone due to confidentiality laws.

Patients are contacted for recalls and reminders. If our attempts at contact are unsuccessful a letter will be forwarded to your address to contact us for an appointment.

Confidential information is not included in these letters. All personal information is stored on a program specific, encrypted computer data base.


CONTINUOUS EDUCATION
The practice is committed to supporting the doctors, nurses and administration staff to participate in on-going education.


DID NOT ATTEND (DNA) AND CANCELLATION POLICY
Due to the high demand for bulk billing appointments and the high number of non-attendances and cancellations for GP appointments, we will charge a fee of $40 per single consultation or for double consult a fee of $80 for any appointment that is not attended or not cancelled within 4 hours of the appointment time.

If this account is not paid, a letter of suspension of services and the outstanding account will be issued. This letter will see your access to all services suspended until accounts are paid. There may also be the possibility of permanent suspension from the practice at the doctor’s discretion for repeat offenders.

We have many wasted appointments every day and by introducing this policy we hope patients will consider cancelling their appointments so that others may access them if required.

If you have any concerns please speak with our reception staff.

APPOINTMENTS
Please phone us on for an appointment.
If you need more time with the doctor, please tell the receptionist when you make your booking. Urgent medical problems will always be dealt with promptly.

TELEPHONE AND ELECTRONIC COMMUNICATION
Electronic Communication is available via email at reception@jupiterhealthspearwood.com.au . All personal emails are stored on a program specific encrypted computer data base system.

For after-hours medical attention, please contact the following or alternatively seek the nearest Hospital Emergency Department:
Harvest Lakes Medical Centre, 23 Gibbs Road, Atwell WA, PH: (08) 6364 0484 or Dial-A-Doctor bulk-billed locum service on 1300 030 030 for home visits.


PATIENT FEEDBACK
Your feedback is important to us and patient feedback forms are available at reception. Alternatively forward your comments


If for any reason you are not satisfied with the service you have received and do not wish to discuss this with us, the following information is for the state health complaint agency:


The HEALTH AND DISABILITY SERVICES COMPLAINTS OFFICE (HaDSCO)
GPO Box B61
Perth WA 6838
Phone: (08) 9323 0600
Fax: (08) 9221 3675
Country Free Call: 1800 813 583

Staff at Jupiter Health Spearwood


Dr. Michael Gendy (MBBCh, FRACGP)

Areas of Interest:
  • Family Medicine
  • Skin Cancer
  • Chronic disease management
  • Cosmetics and Procedures of aesthetic medicine
  • Aged Care
  • Mental health
  • Mens health

Languages spoken: English, Arabic, Russian



Dr. Muhammad Imran  (MBBs, MRCGP, FRACGP, JCPTGP)
Dr. Imran has just moved over from the UK.

Special interest: Family Medicine, Chronic disease management
Languages Spoken: English, Urdu

© 2017 Jupiter Health & Medical Services. All Rights Reserved.
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