C.Y. O'Connor Village Medical Centre - Jupiter Health and Medical Services Pty LTD

C.Y. O'Connor Village Medical Centre - Jupiter Health and Medical Services Pty LTD

Go to content
CHOOSE A PRACTICE




Unit 2B ,11 Erade Drive

Piara Waters, WA 6112



Phone:  08 9397 2866
Fax: 08 9393 2476




Clinic Hours
Village Medical Centre Hours:
Monday:  8am – 10pm
Tuesday:  8AM – 10pm
Wednesday:  8am – 10pm   
Thursday:  8am – 10pm
Friday:  8am – 10pm  
Saturday: 8am - 2pm
Sunday: 8am - 2pm
Public Holidays: 8am - 2pm

Tel: 08 9397 2866




Medical services we offer

Check-ups
Family planning
Pap smears
Pregnancy tests
Antenatal care
ECG: heart check
Counselling
Immunization: children, adults
Blood tests
Minor surgery: stitching cuts, removing moles, skin cancers
Liquid nitrogen 'freezing' therapy for sunspots and warts
Weight control
Nutrition advice
Sports medicine
Stop smoking assistance
Dermatoscopy
Occupational medicine



Information

OUR PRACTICE
Our friendly Administration Team consists of:  Practice Manager Miss Denika Quigley and Miss Caroline Williams our receptionist.
Our Practice Nurses are Mrs Jacqueline McLaughlin and Miss Nirbir Mann , they are available for immunisations, dressing, care plans and other general non specific medial advice.

Management of Personal Health Information
The practice has strict guidelines on confidentiality, patient consent, consent for a 3rd party to obtain information, transferring of health information and access and security of personal health information.  It adheres to the The National Privacy Principles Act and the Health Records and Information Act.

URGENT RESULTS
Your Doctor or the Practice Nurse will attempt to contact you immediately via contact details supplied. If our attempts at contact are unsuccessful, a letter will be forwarded to your address to contact us urgently for an appointment.

NON URGENT RESULTS
The Nurse will contact you via phone to advise that you need to make an appointment to see your Doctor. If our attempts to contact you are unsuccessful, a letter will be forwarded to your address to contact us for an appointment.

If your results are NORMAL we will Not contact you. You are welcome to phone us to check if your results have been returned to us, but you will have to make an appointment to discuss these results.
At no time are results provided to you over the phone due to confidentiality laws.

Patients are contacted for recalls and reminders. If our attempts at contact are unsuccessful a letter will be forwarded to your address to contact us for an appointment.

Confidential information is not included in these letters). All personal information is stored on a program specific, encrypted computer data base

CONTINUOUS EDUCATION
The practice is committed to supporting the doctors, nurses and administration staff to participate in on-going education.

DID NOT ATTEND (DNA) AND CANCELLATION POLICY
Due to the high demand for bulk billing appointments and the high number of non-attendances and cancellations for GP appointments, we will charge a fee of $40 per consultation or if a double consult a fee of $80, that is not attended or not cancelled within 4 hours of the appointment time.
If this account is not paid, a letter of suspension of services and the outstanding account will be issued. This letter will see your access to all services suspended until accounts are paid. There may also be the possibility of permanent suspension from the practice at the Doctors’ discretion for repeat offenders.

We have many wasted appointments every day and by introducing this policy we hope patients will consider cancelling their appointments so that others may access them if required.

If you have any concerns please speak Reception staff.

APPOINTMENTS
Please ring 9397 2866 for an appointment.
If you need more time with the doctor, please tell the receptionist when you make your booking. Urgent medical problems will always be dealt with promptly.


TELEPHONE AND ELECTRONIC COMMUNICATION
Electronic Communication is available via email at info@villagemedicalcentre.com.au All personal email is stored on a program specific encrypted computer data base system. Any emails or phone calls addressed to clinical staff will be forwarded to the appropriate physician and returned with a phone call.

For after hours medical attention, please contact the following or alternatively seek the nearest Hospital Emergency Department:
Armadale Hospital After-Hours GP, 3056 Albany Highway, Armadale WA 6112, Phone: 9391 2285 Or Dial-A-Doctor bulk-billed locum service on 1300 030 030 for home visits.


Patient Feedback

Your feedback is important to us and Patient Feedback forms are available at reception. Alternatively forward your comments to:
Email: info@villagemedicalcentre.com.au

If for any reason you are not satisfied with the service you have received and do not wish to discuss this with us, the following information is for the state health complaint agency:

The Health and Disability Services Complaints Office (HaDSCO)
GPO Box B61
Perth WA 6838
Phone: (08) 9323 0600
Fax: (08) 9221 3675
Country Free Call: 1800 813 583


Staff at C.Y. O'Connor Village Medical Centre



Dr. Steve Longworth MB ChB, MSc (Sports and Exercise Medicine), FRCGP, FRACGP, DM-SMed, DPCR

Dr Longworth has a special interest in musculoskeletal, sports medicine, paediatrics and chronic illness.




Dr Asaad A. Kareem :MBChB, dip AID FRACGP

Dr Asaad has a special interest in dermatology ,skin cancer ,Family Medicine, Cosmetics & procedures of aesthetic medicine.




Dr. Gautam Khanna : MBBS ,MRCGP,FRACGP

Dr. Khanna is a qualified GP from UK. His special interest is ENT, paediatric and chronic health.
Dr. Khanna works Monday & Wednesdays.




Dr Ramya Raman MBBS, Dip Child Health, BSSc (Psych)
Special interest are Paediatrics, Womens Health and Chronic Disease management





Dr James Teow MBBS (Hons), DCh, FRACGP
Special interest are Paediatrics and Family Health




Dr Saman Zehra MBBS, AMC
Special interests are Women’s Health and Paediatrics




Dr Amgad Agaiby MBBCH
Special interests are Cardiology and Mental Health




Dr Hassan Zaheer MBBS
Special interest are Medicine and Mental Health




Mrs Sarah Berwick

Sarah is our practice manager. Sarah enjoys spending time with her family and friends and the outdoors.

© 2017 Jupiter Health & Medical Services. All Rights Reserved.
Back to content | Back to main menu