Bentley Plaza Family Practice - Jupiter Health and Medical Services Pty LTD

Bentley Plaza Family Practice - Jupiter Health and Medical Services Pty LTD

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1140, Albany Hwy, Bentley, WA, 6102

TEL: 08 6323 5710







Clinic Hours
Bentley Plaza Family Practice Hours:
Monday - Friday: 7:00am - 7:00pm
Sat, Sun & Public Holidays: 9:00am - 2:00pm

TEL: 08 6323 5710


Medical services we offer

Women's Health

It is good to be you, It is good to be a woman, it is even better to be a woman looked after at Bentley Plaza Family Practice

Other services that we can help you with include:
  • Skin care
  • Contraception consults
  • Implanon and Mirena insertion/removal
  • Antenatal and postnatal care
  • Menopause
  • Weak pelvic floor and more

All the above is a bulk billing service, except for Mirena insertion may have an extra cost.

Men Health

It is good to be you , it is good to be a Man, it is even better to be a Man looked after at Bentley Plaza Family Practice, we pride ourselves at Bentley Plaza Family Practice by doing a thorough men’s health check.
Including:
  • Skin Care
  • Skin Cancer Check
  • General Well Being
  • Prostate Check
  • Treating And Managing Any Sexual, Psychological And Physical Problems

With our group of multicultural doctors, it will be easy to understand your own culture and make it easy to communicate and with our extended hours and the 7 days a week, it makes the access to our doctors even more convenient.

Skin Cancer check and treatment
We pride our service on offering a thorough skin check and do some of the complicated skin cancer surgery required at Bentley Plaza Family Practice.

Child health and check

We are known to be one of the most kids friendly practice, we are proud to keep offering the same service of a thorough health check, keeping record of your child’s weight and height to share those moments seeing your kids growing and to discover if any health issues will come to surface early, we enjoy watching the community growing and that’s brings a smile on our face.
We now also offer a walk in clinic anytime of the opening hours for sick children.

Immunisation
We have highly trained child friendly nurses available 5 days a week for your child’s required immunisations.

Chronic disease management
Chronic disease definition does vary, but our definition of chronic disease is any health complaint that may bother you for a long time and you can’t find a solution for it. If this sounds like your situation then go no further than Bentley Plaza Family Practice we offer a comprehensive history taking, investigation ordering, understanding and a feeling of what you are passing through and to work toward a better quality of life by managing your condition/s.

Allergy and Asthma
Autumn ,spring, winter or all year long your allergy and asthma can fluctuate and here at Bentley Plaza Family Practice we understand your needs and we are here to help and will provide you with a written plan to sort it out so you can take it at home, school or work.

Aged care
With population age has been growing, we understand that looking after the elderly people is a must, with understanding how delicate their physical and mental state is, we offer the help with disabled access, instant INR, no out of pocket cost for anything including driving license assessment and minor surgeries, and comprehensive annual health check, and we have just introduced over 65 year old dementia health assessment.
Acute critical care and minor injuries. With our flexibility and wide range of opening hours we are sure to have one of our doctors to tend you as soon as possible.





Information


OUR PRACTICE
Contact our Practice Manager 08 6323 5710.

p.manager@bentleyplazafamilypractice.com.au


Contact our Practice Nurse 08 6323 5710.

nurse@bentleyplazafamilypractice.com.au

Our nurse is available for immunisations, dressing, care plans and other general non specific medial advice.


Management of Personal Health Information
The practice has strict guidelines on confidentiality, patient consent, consent for a 3rd party to obtain information, transferring of health information and access and security of personal health information.  It adheres to the The National Privacy Principles Act and the Health Records and Information Act.


URGENT RESULTS
Your Doctor or the Practice Nurse will attempt to contact you immediately via contact details supplied. If our attempts at contact are unsuccessful, a letter will be forwarded to your address to contact us urgently for an appointment.

NON URGENT RESULTS
The Nurse will contact you via phone to advise that you need to make an appointment to see your Doctor. If our attempts to contact you are unsuccessful, a letter will be forwarded to your address to contact us for an appointment.

If your results are NORMAL we will Not contact you. You are welcome to phone us to check if your results have been returned to us, but you will have to make an appointment to discuss these results.
At no time are results provided to you over the phone due to confidentiality laws.

Patients are contacted for recalls and reminders. If our attempts at contact are unsuccessful a letter will be forwarded to your address to contact us for an appointment.

Confidential information is not included in these letters). All personal information is stored on a program specific, encrypted computer data base

CONTINUOUS EDUCATION
The practice is committed to supporting the doctors, nurses and administration staff to participate in on-going education.

DID NOT ATTEND (DNA) AND CANCELLATION POLICY

Due to the high demand for bulk billing appointments and the high number of non-attendances and cancellations for GP appointments, we will charge a fee of $40 per consultation or if a double consult a fee of $80, that is not attended or not cancelled within 4 hours of the appointment time.
If this account is not paid, a letter of suspension of services and the outstanding account will be issued. This letter will see your access to all services suspended until accounts are paid. There may also be the possibility of permanent suspension from the practice at the Doctors’ discretion for repeat offenders.

We have many wasted appointments every day and by introducing this policy we hope patients will consider cancelling their appointments so that others may access them if required.

If you have any concerns please speak Reception staff.

APPOINTMENTS
Please ring
08 6323 5710 for an appointment.
If you need more time with the doctor, please tell the receptionist when you make your booking. Urgent medical problems will always be dealt with promptly.


TELEPHONE AND ELECTRONIC COMMUNICATION
Electronic Communication is available via email at
reception@bentleyplazafamilypractice.com.au All personal email is stored on a program specific encrypted computer data base system. Any emails or phone calls addressed to clinical staff will be forwarded to the appropriate physician and returned with a phone call.

For after hours medical attention, please contact the following or alternatively seek the nearest Hospital Emergency Department:
Armadale Hospital After-Hours GP, 3056 Albany Highway, Armadale WA 6112, Phone: 9391 2285 Or Dial-A-Doctor bulk-billed locum service on 1300 030 030 for home visits.


Patient Feedback


Your feedback is important to us and Patient Feedback forms are available at reception. Alternatively forward your comments to:
Email:
reception@bentleyplazafamilypractice.com.au

If for any reason you are not satisfied with the service you have received and do not wish to discuss this with us, the following information is for the state health complaint agency:

The Health and Disability Services Complaints Office (HaDSCO)

GPO Box B61
Perth WA 6838
Phone: (08) 9323 0600
Fax: (08) 9221 3675
Country Free Call: 1800 813 583




Staff at Bentley Plaza Family Practice


Dr Chandra Gopisetty MBBS, MD, FRACGP

Special Interests: Family Medicine, Skin Cancer, Chronic disease management, Cosmetics & procedures of aesthetic medicine, Aged care, Mental health, Men’s health, Occupational Health, Paediatric Health, Women's Health, Pre-Employment Medical Examinations, Mental Health and Stress Counselling, Worker's Compensation.

Over 10 years’ experience in general practice in Australia.
Languages Spoken: English, Telugu, Hindi and Urdu

Dr. Gerard D'Cruz MBBS, FRACGP

Special Interests: Mental health, Men's health, Skin allergies, Skin Cancer, Chronic disease management, Aged care & Palliative medicine, Paediatrics, Family Medicine.

Over 20 years of experience in general practice.
Languages Spoken: English, Malay, Bahasa Indonesia, Tamil, Malayalam.




Dr Gehad Hassanein: MBBCh, MRCGP (UK) ,FRACGP

Special Interests: Family Medicine, Skin Cancer, Chronic disease management, Cosmetics & procedures of aesthetic medicine.

Over 15 years’ experience in general practice in the UK & Australia.
Languages Spoken: English and Arabic



Dr. Michael Gendy: MBBch, FRACGP

Special Interests: Family Medicine, Skin Cancer, Chronic disease management, Cosmetics & procedures of aesthetic medicine, Aged care, Mental health, Men’s health.

Over 10 years’ experience in general practice.
Languages Spoken: English, Russian, Arabic




Dr Edward Soloman

Special Interests: Family Medicine, Sports Medicine and pain management.

Languages Spoken: English, Arabic





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